Torrance Airport customers were surveyed during the month of June 2025. The survey investigated the following topics:
Over half of the airport customers who responded to the survey are hangar tenants and over 60% of them own their own aircraft. Over half of those customer have been located on Torrance Airport for over 20 years--nearly one-fifth for over 40 years! Last year's survey showed 75% were hangar tenants and 56% owned their aircraft.
Over half of the respondents (57%) are Private Pilots and one-third have Commercial certificates. Nearly one third are also Flight Instructors.
Survey respondents were asked how they rated the Torrance Airport as compared to other public-use airports they had visited. Specific areas of comparison were identified.
Torrance Airport's runway and taxiway lighting came in for the highest level of criticism. Taxiway lights have been inoperative for five years and continued promises of repairs have not materialized. Trash collection and public restrooms were also singled out for criticism.
Successful businesses strive to maintain a positive perception in their customers' minds. Survey respondents were asked how they rated their interactions with airport and city employees. Some respondents reported no interactions with some of those organizations. The results shown here are only of those who did interact with them.
Airport Operations and the Airport Office rated highly in the survey respondents' minds. City management and City Council rated poorly.
Survey respondents were asked to rate the importance of several airport projects that have been identified.
The first priority of the survey respondents is the installation of an Automated Weather Observation System (AWOS). Torrance Airport is one of the few public-use airports without this valuable safety system. The AWOS design and installation has been underway since 2021. The design is complete and the equipment has been purchased and received--awaiting site preparation. Certification of this project by the FAA could be accomplished by the end of the year.
As noted previously, the repair of the inoperative airfield lighting system is a high priority. No progress on this issue has been made in over five years in spite of numerous commitments.